BBB issues warning on St. Louis lawn care business

The Better Business Bureau recently warned consumers to beware of Matthew Buckingham of Greener Spaces operating in the St. Louis area.  Greener Spaces currently has a F-rating from the BBB with 35 complaints in the last 3 years.  Some customers had to involve the police to get refunds:

“Several Buckingham customers said they have been unable to get their money back for unfinished work, two homeowners said they received refunds after involving the police. One homeowner said a police officer was at his home in Chesterfield when Buckingham arrived to refund his money.


“He was real nice about it,” the customer said of Buckingham. “He was apologetic.”


A Ladue homeowner said she learned of Greener Spaces from a flyer attached to her mailbox. She hired the company in March for five lawn treatments at a cost of $480, but it never finished the work. She said she found it odd that Buckingham insisted that the check be written directly to him, instead of his company. She has been unable to contact him.””


The business has been registered with the BBB since 1998 but the website says they’ve been operating for nearly 25 years.  In addition to lawn mowing the website says they offer landscaping, lawn aeration, debris removal, fungicide, fertilizer, retaining walls and paving services.


One interesting note is as recently as February 2011 the company was still hiring additional workers:


At the time of this writing the website is still live and somewhat ironically states “Don’t trust your lawn to anyone. We offer a wealth of experience and expertise, at lower prices as the larger companies.”



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